I have been so pleased with the staff and service at TriCity. As a 50+ patient, Dr. Phan and his staff put me immediately at ease and always take the time to answer my questions. My appointments always accommodate my schedule which is something I really appreciate. Any concerns I have are immediately dealt with. The office environment is so welcoming with 2 areas – one that is kid-focused and one for those of us who like to sit quietly and browse a great selection of magazines.